Let’s start with an uncomfortable truth: your last town hall didn’t reach half your workforce. Not because they didn’t care. Because they were actually working.
Your town hall happens once a quarter. Your CEO sends an email every month that 12% of employees actually open. Your WhatsApp groups are chaos.
Here’s a truth most Indian CEOs won’t admit: your frontline workers learn about company announcements from their cousin’s neighbour’s forwarded message before they hear it
Your L&D team spent three weeks producing that internal podcast. Great content. Solid recording. Professional edit. You sent the link on email and Slack. Maybe
Here’s an uncomfortable truth: your frontline employees learn about company news from WhatsApp forwards before they hear it from you. Your housekeeping staff, your production
Let me ask you something uncomfortable: When was the last time your company-wide email was read by the production floor? By the third-shift security team?